POS Integration

Music that reads the room

Tunio sees how busy you are through your POS and adjusts the music itself: more energy at peak, softer in the quiet hours.

Set up in 5 minutesNo access to revenueNo staff involvement
How it works

From receipt to track — three steps

No magic: your POS shares the flow of receipts, Tunio turns it into the mood of your venue.

01

Connect your POS

Open the Integrations section in your Tunio dashboard and connect your POS terminal in a couple of clicks. Read-only access, setup takes minutes.

02

Tunio sees your sales rhythm

The system compares the current flow of receipts with what's normal for this day of week and hour — so it knows exactly when your venue is packed and when it's quiet.

03

Music adapts by itself

At peak hours the sound gets more energetic and slightly louder; in quiet hours — softer and calmer. Always within your schedule and your genres.

Solution

Your POS signals — the music responds

Six things the integration does for your venue — all by itself.

Calibrated to your venue

“Busy” means different things in a coffee shop and a supermarket. Tunio learns the norm of your specific location — by day of week and time of day.

Peak hours — more energy

Tempo goes up by about 20% and the music gets slightly louder: the line moves faster, tables turn over sooner.

Quiet hours — softer and cozier

Tempo drops by 15%, volume follows. Guests relax, stay longer and order more.

Your music stays yours

Tunio doesn't swap your playlists — it gently shifts the tempo within your own schedule. Your genres and your venue's style are preserved.

Follows your business hours

When you open, the sound wakes up with you; when you close, it settles down. Overnight shifts are supported too.

Fail-safe by design

Every adjustment is temporary. If the POS or the internet goes down, the music simply keeps playing on your base schedule.

2 min
to react to a change in receipt flow
+20%
music tempo at peak hours
−15%
tempo in quiet hours
0
staff actions after setup
Strategies

One choice instead of a hundred settings

StrategyWhen it kicks inWhat the music does
Speed up turnoverThe venue is packed: noticeably more receipts than usualTempo +20% and slightly louder — guests free up tables faster, the line keeps moving
Keep guests longerQuiet hours: noticeably fewer receipts than usualTempo −15% and softer — guests stay longer and order more
Steady backgroundAlwaysThe music never changes — Tunio just collects traffic analytics

Your POS already knows how busy you are

Now your music knows it too

Why it works

Not magic — field research

The effect of background music on guest behavior has been measured for decades in real restaurants, bars and stores — from Milliman's classic experiments to modern studies.

Tempo drives the flow

Field experiments show: slow music keeps guests at the table and on the sales floor, fast music speeds up the flow. Both are useful — at the right moment.

Volume changes behavior

Sound level affects how fast people consume and even what they choose. That's why Tunio shifts volume gently, within ±8% — never in jumps.

Faster ≠ more profitable

Bar and retail studies agree: fast tempo outside peak hours hurts revenue. That's why the turnover mode only kicks in during a real rush.

Who it's for

Works wherever there's a POS and speakers

The POS integration builds on top of your regular Tunio music schedule and amplifies any business format.

Coffee shops & fast casual

The lunch rush is the hour that matters. Music helps the line move — and keeps the room cozy off-peak.

Restaurants & bars

In the evening, revenue grows with time at the table. A softer tempo in calm hours keeps guests — and the average check.

Retail stores & boutiques

A calm tempo extends time at the shelf, and during rush hours the sound adds momentum to the checkout area.

Salons & spas

The atmosphere is part of the service. Music follows your booking load without distracting your staff.

Hotels & lobbies

Morning check-out, afternoon lull, evening arrivals — the sound moves with the rhythm of the house.

Chains & franchises

Every location adapts to its own floor. One brand standard — a living atmosphere in every venue.

Data & privacy

We see the rhythm, not the money

The integration is designed so that your business's sensitive data simply never reaches Tunio.

No amounts, no revenue

Tunio doesn't request or store receipt amounts — not per receipt, not in totals. Only the fact and time of a sale.

No customer data

No names, phone numbers or cards. Your guests' personal data never leaves the POS.

Outages are a non-issue

If the internet drops or the POS goes offline, the sound doesn't stop: music falls back to your base schedule.

Minimal storage

Raw receipt data lives for just a few days and turns into anonymized traffic statistics in 15-minute buckets.

Questions & answers

POS integration — common questions

Which POS systems are supported?

Currently Square and MoySklad: Square connects in a couple of clicks via OAuth, MoySklad — with a token from your account. The list keeps growing — tell us which POS you use.

Will Tunio see our revenue?

No. The system doesn't request or store amounts anywhere — only the fact and time of each receipt, which is enough to compute venue traffic.

Will the music switch abruptly during a rush?

No. The current track is never cut off — what changes is the selection of the next ones: a bit faster and louder at peak, softer in a lull. To your guests it sounds natural, like a live DJ at work.

Will you replace our playlists with yours?

No. The integration works on top of your schedule: it temporarily shifts tempo and volume within the genres you chose. What plays in your venue is still up to you.

What happens if the POS or the internet goes down?

Nothing bad. All adjustments are temporary and expire automatically — the sound keeps playing on your base weekly schedule.

How much data does it need to start working?

Open/closed modes work from day one. To tell “busy” from “quiet” the system needs sales history — it's pulled automatically on connection (up to a year), so calibration is usually ready right away.

We have several locations — how does that work?

Each location is linked to its own station and adapts to its own floor. Everything is managed from a single dashboard.

We don't have a music schedule yet — where do we start?

With the POS. On connection, Tunio detects your business type and suggests a ready-made weekly schedule fitted to your business hours. You can fine-tune it however you like afterwards.

Connect your POS — the music will follow

Check how Tunio sounds in your space today.

We'll help you connect your POS

Tell us which POS you use and what kind of business you run — we'll suggest the right strategy and schedule for your space.

Support24/7 for customers
POS Integration — Music That Adapts to Your Venue's Traffic | Tunio